Privacy Policy

1. Information We Collect

When you visit our website or make a reservation, we may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Billing Address (if applicable)
• Check-in & Check-out Dates
• Number of Guests
• Payment Information (processed securely through our payment gateway)
• Any additional information you voluntarily provide

2. How We Use Your Information

We use your information to:

• Confirm and manage your room bookings
• Process online payments securely
• Send booking confirmations and important updates
• Respond to your enquiries and customer support requests
• Improve our services and website experience
• Comply with legal and regulatory requirements

3. Payment Security

Online payments are processed through a secure third-party payment gateway. We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared:

• With trusted payment service providers for processing transactions
• When required by law or government authorities
• To protect our legal rights or prevent fraudulent activities

5. Data Security

We take reasonable technical and administrative measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Your Rights

You may request to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your personal data, subject to applicable legal obligations.

9. Changes to This Policy

Venkatessh Puram Resort reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Venkatessh Puram Resort

📞Phone: +91 8766987168, +91 7030000176
📧Email: info@venkatesshpuram.com