Booking at Venkatessh Puram Lake Resort is confirmed only after receiving the advance payment and is subject to availability of the selected date.
In case of cancellation, the advance amount is generally non refundable. Guests are requested to confirm bookings carefully before making payment.
Any cancellation or rescheduling request must be informed well in advance through call or written communication. Date changes may be considered based on availability and management approval.
No refund will be applicable for last minute cancellations, no shows, or reduction in confirmed guest count after final confirmation.
In case of any refunds approved by management under special circumstances, the amount will be processed within a reasonable time period.
The resort strives to provide seamless event execution; however, in case of unforeseen situations such as power interruptions, necessary backup arrangements will be made to ensure minimal disruption.
Guests are expected to cooperate during such unexpected situations and follow the guidance of the management team.
The management reserves the right to take final decisions regarding cancellations, refunds, and event adjustments to ensure smooth operations and fairness for all parties.
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