Introduction
This Privacy Policy explains how Venkatessh Puram Lake Resort collects, uses, and protects personal information shared through this website. By using our website, you agree to the terms outlined in this policy.
Information We Collect
Contact Details: Name, phone number, email, and enquiry form details.
Event Information: Event type, dates, guest count, and specific requirements.
Technical Data: IP address, device type, browser details, and website usage data.
Communication Records: Messages or calls related to enquiries and bookings.
Purpose of Collection and Use
- To respond to enquiries and booking requests
- To manage event planning and communication
- To improve website performance and user experience
- For basic analytics and security monitoring
- To comply with legal requirements
Cookies and Tracking Technologies
Our website may use cookies and similar tools to enhance user experience and analyse performance. You can disable cookies through your browser settings if preferred.
Data Retention
We retain personal information only as long as necessary for booking, communication, or legal purposes. Unnecessary data may be deleted or anonymised.
Data Sharing and Disclosure
We do not sell or misuse your personal data. Information may be shared only:
- With authorised team members for service purposes
- With trusted service providers under confidentiality
- When required by law
Security Measures
We use reasonable security practices to protect your information. However, no online system can guarantee complete security.
Third Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
User Rights
You may request:
- Access to your personal data
- Correction of incorrect information
- Deletion of data where applicable
- Opt out from marketing communication
Policy Updates
This Privacy Policy may be updated from time to time. Continued use of the website means you accept any changes.
Governing Law
These terms are governed by Indian laws, and any disputes will be subject to Pune jurisdiction.